Frequently Asked Questions

General Questions

Do I need to enter my credit card details to sign up?
Can I access all iSeller features in my free trial account?
How do you differentiate features for each plan? For example, can I launch Online Store if I choose Starter plan?
Beside the plan's fees, are there any other fees that I should be aware of such as setup fees, transaction fees, bandwidth excess fees or other recurring fees?
Do you offer any discounted plans?
How do I convert from trial to a paid plan?
Can I change my plan later on?
Can I cancel my account at any time?
Do I have to sign a long term contract?
What types of payment do you accept?
Is iSeller PCI Compliant or PCI Certified?

POS Questions

Can I sell with iSeller POS on more than one register devices (Android or iPad)?
What is additional register and how much do you charge for an additional register?
How many users can be used in a single register?
When do I get charged for additional registers?
Can I use iSeller POS with my own payment terminal?
What hardware does iSeller POS support?

E-Commerce Questions

Can I use my own domain name?
Are there any bandwidth excess fees?
Do I need a web host?